What types of financial instruments can be traded?
You can trade currency pairs (Forex), commodities (oil, gas, etc.) and metals (gold, silver, etc.).
How to start trading on the platform?
To get started, you need to register and verify an account on our platform, top up your trading account balance, select an asset to trade and make your first trade.
What is the minimum amount necessary to start trading?
The minimum amount to start trading is from $100 to $10,000 and it depends on the type of trading account you choose.
What leverage is available for trading?
We offer leverage up to 1:200 on all types of trading accounts. Remember that leverage increases both profit potential and risks.
Can I lose more than I invest?
No, thanks to the negative balance protection feature, you cannot lose more than you have in your account. This is important to limit the risks when using leverage. This way, you will have full control over your risks.
What commission is charged on the transaction?
The commission depends on the type of your trading account and ranges from $0 to $4 per lot.
What is the commission for depositing and withdrawing funds?
The size of the commission for depositing and withdrawing funds depends on the selected currency and the payment system used. The exact conditions and amounts of commissions can be found directly in your payment system. We recommend that you familiarize yourself with the detailed information before making transactions.
What types of analysis are used in trading?
Traders use two main types of analysis: technical analysis, which is based on charts and patterns, and fundamental analysis, which evaluates companies' financial performance or macroeconomic data. You can find these and many other types of analysis on our trading platform.
How can I deposit and withdraw funds from my trading account?
You can top up your account using any electronic payment system of your choice, located in your personal account. Withdrawal of funds is carried out using the same method by which the top-up was made.
How long does it take for funds to be credited to the account?
Funds are credited to the account instantly, but in rare cases there may be small delays due to network load. Usually such delays are short-term and have little effect on the speed of crediting funds.
How long does it take to withdraw funds?
We try to ensure that withdrawal requests are processed as quickly as possible. Usually the process takes a minimum amount of time, however, in some cases, depending on external factors, processing can take up to three business days, not counting the day the request was submitted.
Can I withdraw funds from my account if I have open positions?
Yes, you can withdraw funds if you have open positions, however, the withdrawal amount should not exceed the available free margin. Please note that the client is fully responsible for the risks associated with possible closure of positions due to insufficient funds in the account.
Are my funds and data safe?
Your funds and data are reliably protected thanks to strict security standards and modern encryption technologies. Detailed information can be found in the documents "Terms of personal data processing" and "Privacy Policy". If you have any questions, our support service is always ready to help.
Why was the order closed without my participation?
Your order may have been closed for one of the following reasons:
1. The margin level on your account dropped to the Stop Out value (current values for each account type are indicated on the "Account Types" page).
2. The asset reached the set Stop-loss or Take profit level.
3. Trailing stop was activated on your position.
Why was the order executed not at the stated price?
Some types of orders, such as Buy Stop, Sell Stop and Stop Loss, may not be executed at the stated price. When these orders are activated, the system sends a market order, which is executed at the current price at the time it is processed. This is what causes the difference between the price specified in the order and the actual execution price. In contrast, Buy Limit, Sell Limit and Take Profit orders are executed at the stated price or a better price if one is available in the market at the time of execution.
Is it possible to change the base currency or type of my account?
No. To change the account type or base currency, you need to open a new account with the required parameters.
What is volatility and how does it affect trading?
Volatility is a measure of the change in the price of an asset over a period of time. High volatility means large price fluctuations, which can offer more opportunities to make a profit, but also increases the risks. When trading volatile assets, you can use risk management tools such as TAKE-PROFIT and STOP-LOSS to avoid significant losses and lock in profits in time.
What is liquidity and why is it important in trading?
Liquidity is the ability of an asset to be bought or sold quickly in the market without significantly changing its price. High liquidity means you can easily enter and exit positions. Low liquidity can lead to "slippage," where the price of a trade differs from the intended price due to a lack of market participants.
